custom tools : rapid order-entry
Telesales operators taking calls, and customers placing orders using EDI, all benefit from Distribution Systems' rapid order-entry system.
Sophisticated product and quantity recognition allows users to identify products and quanitities using a minimal number of keystrokes.
The system helps telesales operatives to upsell additional products to the order, by providing relevant information on:
- new products
- special offers
- previous lost sales
- inventory availability
- stock out substitutes
Flexible pricing is supported through clear information on:
- previous price paid
- competitor price match
- manual pricing negotiation
showing immediate effect on profit margin
Once the order is completed, a single keystroke
- completes the sales order
- updates the call statistics
- prints the pick list in the warehouse
Meanwhile, the order automatically moves on to picking and packing.